Terms and Conditions

Introduction

Welcome to Indaba Coffee Roasters! By using our website or purchasing products from us, you agree to abide by the following terms and conditions. Please read them carefully before proceeding.

1. General Terms

1.1 By accessing and using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part, you must refrain from using the website.
1.2 These Terms and Conditions apply to all users of the website, including browsers, vendors, customers, merchants, and contributors of content.
1.3 We reserve the right to modify these terms at any time, so please check them regularly. Continued use of the website will constitute your acceptance of any changes.

2. Products and Services

2.1 We offer coffee products, accessories, and services for purchase through our website. All descriptions and prices are subject to change without notice.
2.2 We make every effort to display accurate information; however, we cannot guarantee that all information is error-free. In the event of a discrepancy, we will resolve the issue to the best of our ability.
2.3 All products are subject to availability. We reserve the right to limit the quantity of any product we offer.
2.4 We may discontinue products at any time without notice.
2.5 We do not warrant that the quality of our products will meet your expectations, but we will strive to resolve any issues promptly.

3. Ordering and Payments

3.1 By placing an order through our website, you represent that you are legally capable of entering into binding contracts.
3.2 All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
3.3 Prices for products are listed on our website and are subject to change without notice. Prices include applicable taxes unless otherwise specified.
3.4 Payment must be made through the payment methods available on the website. We use secure third-party payment processors to ensure the safety of your payment information.

4. Shipping and Delivery

4.1 Shipping fees and estimated delivery times are provided at checkout. Actual delivery times may vary depending on location, shipping carrier, and other factors beyond our control.
4.2 We are not responsible for delays in shipping caused by external factors such as weather, customs clearance, or shipping carrier issues.
4.3 Once an order is shipped, risk of loss and title for the items pass to you.
4.4 If an item is lost or damaged during shipping, please contact us immediately, and we will work to resolve the issue.

5. Returns and Refunds

5.1 We strive for your satisfaction and offer refunds or replacements for defective or damaged products. Please contact us within 14 days of receiving your order to request a return or exchange.
5.2 To be eligible for a return, the item must be unused and in the same condition as received.
5.3 Shipping costs for returns are the responsibility of the customer unless the item was defective or incorrect.
5.4 Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within a reasonable time.

6. Intellectual Property

6.1 All content on the website, including but not limited to text, images, logos, and graphics, is the property of Indaba Coffee LLC or its licensors and is protected by intellectual property laws.
6.2 You may not use, copy, reproduce, or distribute any content from our website without express written permission from Indaba Coffee LLC.

7. Limitation of Liability

7.1 To the fullest extent permitted by law, Indaba Coffee LLC will not be liable for any indirect, incidental, punitive, or consequential damages arising out of your use of our website or products.
7.2 Our total liability for any claim arising from the use of our website or products is limited to the amount paid by you for the specific product in question.

8. Privacy Policy

8.1 Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

9. Governing Law

9.1 These Terms and Conditions are governed by and construed in accordance with the laws of the state of Washington. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of Washington.

10. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Indaba Coffee Roasters
509-514-2638
info@indabacoffee.com
2020 N Monroe St, Suite D, Spokane, WA 99205